It’s when we start working together that the real healing takes place ~David Hume
A healthcare navigator with Vital Ability is a trained non-clinical supportive professional who empowers individuals in locating, understanding, accessing, and managing their own healthcare options. The primary objective of the navigator is to guide clients through complex healthcare systems, ensuring they possess the knowledge necessary to independently navigate available resources, access required forms, and identify both internal and external resources. This support is crucial for clients who seek to explore alternative avenues to obtain the services they require.
Our healthcare navigators act as a modified patient advocate, and through their efforts, support a role that is essential in reducing health disparities and improving outcomes for underserved or vulnerable populations.
They help connect clients to their community resources, such as food assistance, transportation, housing, or behavioral health services and help identify low-cost or free clinics for uninsured individuals.
Some specific things they can assist with is helping the client prepare for doctor visits (by discussing and preparing specific questions to ask, forms to bring, etc); help client get appointments scheduled; guide clients in understanding where to enroll in healthcare coverage options such as the Marketplace, Medicaid, and CHIP.; and assist in educating clients through various resources about healthcare rights, preventive care, and self-advocacy.
“Empowering Health. Inspiring Growth. Transforming Lives.” 